STORE POLICIES

Welcome to Trashaesthetic BD. These Terms of Service are the rules for using trashaesthetic.bd, our social media pages, and our support channels. By visiting our website or buying from us, you agree to follow these rules.

1. Who Can Use Our Store

You need to be at least 18 years old, or have permission from a parent or guardian, to use our website and place orders. It's your responsibility to make sure your contact, payment, and address details are correct. We may call or message you to confirm an order before we ship it.

2. Products, Prices & Availability

All items are limited edition, so they can sell out quickly. Products can be discontinued, updated, or restocked without warning. All prices are in Bangladeshi Taka (BDT) unless we say otherwise. If there's a pricing mistake on our site, we have the right to fix it before we fulfill the order.

3. Orders & How to Pay

When you place an order, it's an offer to buy — it's only confirmed when we accept it. We accept the following payment methods:

• Cash on Delivery (COD) anywhere in Bangladesh via Steadfast
• bKash & Nagad mobile payments
• Debit and credit cards (local and international)

We can cancel or refuse an order if something is out of stock, if payment doesn't go through, if we detect fraud, or if there's a logistics problem.

4. Delivery, Returns & Checking Your Order

Delivery fees are BDT 70 inside Dhaka and BDT 130 outside Dhaka. Delivery times are estimates and can't always be guaranteed.

All returns, swaps, and damage claims follow our Refund Policy, which is part of these Terms. You must check your package while the Steadfast delivery person is still there and report any problem right away.

5. Our Brand & Creative Work

Everything you see on our website — including our logo, clothing designs, graphics, photos, lookbooks, videos, and product descriptions — belongs to Trashaesthetic BD.

You are not allowed to copy, share, sell, or use any of our content from trashaesthetic.bd without getting written permission from us first.

6. Your Privacy & Sharing With Our Courier

We handle your personal information according to our Privacy Policy. By placing an order, you agree that we can share your delivery details (name, address, phone) with our courier, Steadfast Courier, so they can deliver your package.

7. What We're Not Responsible For

To the extent the law allows, Trashaesthetic BD is not responsible for any extra losses or damages from using our website or from delivery issues. We're also not responsible for delays caused by things outside our control — like extreme weather, road closures, strikes, government rules, or supply problems.

8. Disputes & Bangladesh Law

These Terms are governed by the laws of the People's Republic of Bangladesh. If you have a problem or disagreement, please contact our support team first — we'll always try to sort things out together.