STORE POLICIES

This Privacy Policy tells you how Trashaesthetic BD collects, uses, and protects your personal information when you visit trashaesthetic.bd, buy something from us, or message our support team. By using our website or placing an order, you agree to what's written here.

1. What Info We Collect

We collect the information needed to run our store and deliver your orders, including:

• Your Contact & Address: Your full name, phone number, email address, and delivery address in Bangladesh or anywhere else.
• Order Details: What you ordered, your size, color choice, any delivery notes, and your payment reference number.
• Support Messages: Any messages, feedback, photos, or videos you send us through WhatsApp or email.
• Device & Browsing Info: Your device type, browser, IP address, and which pages you visited — collected through cookies and similar tools.

2. How We Use Your Info

We use your information to:

• Confirm, pack, and deliver your order.
• Send you updates about your delivery and order status.
• Improve our products and make our website better.
• Detect and stop fraud, and follow the laws of Bangladesh.

3. Payment Safety & Third-Party Services

You can pay with Cash on Delivery (COD), bKash, Nagad, Visa, MasterCard, or other mobile banking options.

We never save your full card number on our servers. Your payment details are encrypted and handled directly by trusted payment providers.

4. Delivery Partner: Steadfast Courier

To deliver your order across Bangladesh, we share your name, phone number, address, and package details with our delivery partner, Steadfast Courier.

We may also share some info with other trusted services that help us run our website, like cloud hosting and analytics — but only what they need to do their job.

5. Marketing Messages & Cookies

If you sign up for updates, we may send you early drop announcements or special deals. You can unsubscribe anytime. You can also turn off cookies in your browser settings, though some features of the site may not work as well if you do.

6. Keeping Your Data Safe & Your Rights

We take steps to keep your information safe and only hold onto it for as long as we need it for business, legal, or dispute purposes.

You have the right to ask us to show you, fix, or delete your personal information. Just contact us and verify who you are, and we'll take care of it.

7. Kids' Privacy

Our store is not for anyone under 16 years old. We don't knowingly collect information from children.